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Privacy Policy

Effective Date: December 8, 2025

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The Wellness Collective (“we,” “our,” or “us”) is committed to protecting the privacy of visitors, providers, and users of our website and physical space. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with The Wellness Collective.

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1. Scope of Services
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The Wellness Collective is a shared professional workspace providing fully furnished offices and treatment rooms for independent licensed wellness professionals, including mental health therapists and massage therapists. We do notprovide healthcare services, diagnosis, or treatment, and we do not collect, store, or manage Protected Health Information (PHI).

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All providers operating within The Wellness Collective are independent practitioners and are solely responsible for complying with all applicable federal and state privacy laws, including HIPAA where applicable.

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2. Information We Collect
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We may collect limited personal and business information, including:

  • Name, email address, and phone number

  • Professional license information (for verification purposes only)

  • Booking and scheduling details

  • Payment and billing information

  • Website usage data (such as IP address, browser type, and pages visited)

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We do not collect or store client medical records, intake forms, therapy notes, or other clinical data.

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3. How Information Is Used
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Information collected is used to:

  • Manage bookings and room reservations

  • Communicate scheduling, policies, or operational updates

  • Verify professional credentials

  • Process payments and invoices

  • Maintain safety and security of the space

  • Improve website functionality and user experience

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4. Information Sharing and Disclosure
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We do not sell, rent, or trade personal information. Information may be shared only:

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  • With third-party service providers necessary for booking, payment processing, or website hosting

  • When required by law or legal process

  • To protect the rights, safety, or property of The Wellness Collective or others

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5. Data Security
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We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system is guaranteed to be completely secure.

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6. Provider Responsibilities
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All professionals using The Wellness Collective are solely responsible for:

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  • Protecting client confidentiality

  • Maintaining HIPAA compliance, if applicable

  • Securing client records and communications

  • Ensuring privacy during sessions

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The Wellness Collective is not responsible or liable for privacy breaches related to individual provider practices.

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7. Cookies and Website Analytics
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Our website may use cookies or similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings.

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8. Children’s Privacy
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Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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9. Policy Updates
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This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

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10. Contact Information
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If you have questions about this Privacy Policy, please contact:

 

The Wellness Collective
4425 Plano Parkway
Unit 803
Carrollton, TX 75010
Email: twcollective25@gmail.com

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